This article explains what happens after your free trial ends. You can subscribe to any available plans at any time to continue using GemX
About GemX Free Trial
The GemX free trial gives you full access to all optimization and analytics features for 14 days.
During your trial:
- 14 days of full access
- No credit card required
- No hidden fees or automatic charges
All advanced features unlocked, including:
- Unlimited live experiments
- Template and Multipage Testing
- Full Page Analytics
- Experiment Analytics + Path Analysis
- All advanced targeting options
- Access to the full CRO workflow
The trial is designed to help you understand how GemX improves your store’s testing workflow before committing to a plan.
What Happens After Your Trial Ends
What happens after your GemX free trial expires will depend on whether you are a completely new user or already subscribed to the Page Optimize plan. Below are the two scenarios.
If You’re a New User (No Active Subscription)
When your trial ends, and you haven’t subscribed to a paid plan:
- All live experiments will be paused automatically
- You will lose access to all Page Analytics and Experiment Analytics
- The app will be restricted, and you can not use any GemX features
To continue using GemX, please subscribe to one of the available plans.
Learn more: GemX New Pricing & FAQs
In short: You won’t be able to run new experiments or view data until you upgrade.
If You’re a Page Optimize User
If your store is already on the Page Optimize plan, your account will revert to that plan after the trial ends.
Page Optimize becomes your active plan again
If you have more than 10 live experiments:
- You’ll be asked to select which 10 experiments should remain active
- All additional experiments will be paused
- To launch a new experiment, you need to pause an existing live one
Also, some features will be limited or disabled, including:
- Page Analytics access is limited to 10 pages
- In Experiment Analytics, Path Analysis will be disabled
- All your live Multipage Testing experiments will be paused
- You will no longer be able to create new Multipage Testing experiments
In short: You keep the Page Optimize plan, but all advanced Funnel Optimize features available during the trial will be locked.
How to Continue Using All Features
To keep using the full set of GemX capabilities after your trial ends, you’ll need to subscribe to a paid plan.
You can upgrade directly from the GemX dashboard:
- Open the GemX Dashboard. You’ll see the pricing screen here.
- Review the available plans
- Select the plan that best fits your testing needs
- Approve the charge through Shopify to activate your subscription
If you want continued access to all premium features from your trial, choose the Funnel Optimize plan.
Learn more: How to Upgrade to the Funnel Optimize plan
Frequently Asked Questions
1. Will my experiments stop immediately when the trial ends?
If you’re a new user without an active subscription, all experiments will pause as soon as the trial expires. Page Optimize users will keep up to 10 active experiments, and any additional experiments will be paused automatically.
2. Do I lose my experiment data after the trial?
No. All historical data remains saved in your account. You can access it again once you subscribe to a plan that includes analytics features.
3. Can I continue using GemX without choosing a plan after the trial?
No. New users must subscribe to a plan to regain access to experiments, analytics, and all app functionality. Until then, the app will display the pricing screen only.
4. What happens to my Multipage Testing experiments when the trial ends?
Multipage Testing is available only on the Funnel Optimize plan. After the trial, these experiments will pause automatically unless you upgrade to Funnel Optimize.
5. Will upgrading after the trial restart my experiments automatically?
No. Experiments that were paused during the trial will remain paused until manually resumed. You can relaunch them once your plan is active.
6. If I’m on the Page Optimize plan, can I keep more than 10 live experiments after the trial?
No. Page Optimize allows a maximum of 10 live experiments. You must select which 10 should continue, and the remaining experiments will be paused.
7. Does my access to analytics also change after the trial?
Yes. New users lose all analytics access until subscribing to a plan. Page Optimize users will be limited to 10 Page Analytics entries and will no longer see Path Analysis in Experiment Analytics.
8. Can I upgrade at any time to regain full features?
Yes. You can upgrade to the Funnel Optimize plan at any time to unlock Multipage Testing, unlimited experiments, full analytics, and advanced targeting—all available immediately after activation.
