GemX New Pricing Plans & FAQs

GemX offers flexible pricing options designed to fit different optimization goals, from improving a single page to enhancing your entire sales funnel.

This article walks you through the GemX available plans, and answers to frequently asked questions.

Introduce GemX New Pricing Plan

Use the comparison below to find the plan that best fits your optimization needs.

Summary Table:

Page Optimize Plan

This plan inherits the previous “Content Testing” plan, now updated to “Page Optimize”, is the basic plan focusing on single-page optimization.

Best for: Stores that want to improve specific landing pages, product pages, or collection pages with quick, focused experiments.

Pricing:

• Subscription fee: $49 - Fixed monthly rate

• No additional fees

What you get:

1. Experiments: 

• Run up to 10 live experiments at the same time.
• Supports Template Testing — perfect for A/B testing individual layouts or content blocks.
• Fine-tune your tests with Advanced Targeting, such as Audience targeting (e.g., new vs. returning visitors), Device targeting (desktop, tablet, mobile), Source targeting (traffic from ads, social media, search, etc.)

 2. Insights: Track analytics for up to 10 pages.

Funnel Optimize Plan

This advanced plan includes both a fixed subscription fee and a usage-based fee determined by your monthly Shopify revenue.

Best for: Merchants who want to understand and optimize the entire customer journey — from landing page to checkout — through multi-step experiments.

Pricing:

• Subscription fee: $99 - Fixed monthly rate

• Usage fees based on your store monthly revenue, only pay as you grow.

What you get:

1. Experiments

• Unlimited live experiments, so you can test freely across your store.

• Supports both Template Testing and Multipage Testing to measure how changes affect your conversion funnel end-to-end.

• Includes all advanced targeting features: audiences, devices, and sources.

2. Insights

• Unlimited pages for analytics — no limit to the pages you can track.

• Access Path Analysis, a powerful visualization that helps you understand how users move through your funnel and where they drop off.

Free Trial Plan

The Trial Plan gives you full access to GemX features for a limited time, without requiring a paid subscription.

Key details:

• Duration: 14 days
• No credit card requirement
• No charges applied during trial period

Once the trial ends, GemX will automatically pause all active experiments and stop tracking data until you select a paid plan.

Usage Fee Calculation

For the Funnel Optimize Plan, the usage fee is calculated based on your store’s total monthly revenue (recorded directly from Shopify).

Once your total revenue hits a new tier threshold (e.g., $20K, $100K, etc.), GemX will start calculating the usage fee from that day onward until the end of the billing month.

The usage fee is prorated based on the number of days remaining in the month.

Example:

• On the 12th, your store revenue is $19.9K → usage fee = $0.

• On the 13th, your store revenue reaches $20K → usage fee = $100/month.

• If there are 30 days in the month, GemX will charge a prorated fee for the remaining 18 days:
  (100 ÷ 30) × 18 = $60.

The prorated usage fee will be automatically issued at the end of the month and included in the invoice for that billing cycle.

Frequently Asked Questions (FAQs)

About the Trial Plan

1. How long does the trial last?

Each Trial Plan lasts 14 days.

2. Does the trial include usage fees?

No. There are no usage fees and no revenue tracking until your trial ends.

3. What happens after the trial ends?

Once your 14-day trial expires:

• GemX will pause all active experiments and stop tracking new data.

• You’ll be reverted to your previous paid plan (if applicable), or prompted to choose a new plan.

4. Can I downgrade from a paid plan to a trial plan?

No. It’s not possible to downgrade from any paid plan to a trial plan.

About the Page Optimize Plan

5. Does Page Optimize include a usage fee?

No. Page Optimize includes a fixed subscription fee only. There are no additional usage-based charges tied to your store’s revenue.

About the Funnel Optimize Plan

6. Does Funnel Optimize include a usage fee?

Yes. Funnel Optimize includes:

• A fixed subscription fee (based on the selected pricing tier), and

• A usage-based fee determined by your store’s monthly Shopify revenue.

The usage fee is automatically calculated each month and billed on the first day of the following month.

Realted Topics: 

Accounts & Billing